Website Privacy Policy

Scope of this Privacy Policy

This Privacy Policy applies to information collected through the LongevityX MD public website and related marketing pages that link to this policy. It does not apply to protected health information collected when you are a patient or seeking treatment. Uses and disclosures of that information are described in OpenLoop’s Notice of Privacy Practices.

LongevityX MD respects your privacy. By using this Website, you agree to this policy. If you do not agree, do not use the Website.

Information we collect

We may collect:

• Identifiers you provide, such as name, email address, phone number, and mailing address.
• Information you submit in forms, including intake interest, outcome preferences, and correspondence with support@longevityxmd.com.
• Technical data such as IP address, browser type, device, and pages viewed, collected through cookies or similar technologies.
• Transaction details if you purchase services when checkout is available.

We collect this information:

• Directly from you when you provide it.
• Automatically as you browse the Website.
• From service providers such as hosting, analytics, and (when live) clinical or pharmacy partners supporting your request.

Cookies and automatic collection

We may use cookies, pixels, and similar tools to operate the Website, remember preferences, understand traffic, and improve performance. You can refuse cookies in your browser. If you do, some features may not work. We do not currently respond to every “Do Not Track” signal because there is no common standard.

How we use information

We use information to:

• Operate, maintain, and improve the Website.
• Respond to inquiries and route you to intake, licensed clinicians, or pharmacy partners when you request care.
• Send operational messages about your request or account.
• Comply with law, prevent fraud, and protect the Website.
• With your consent, send optional updates about LongevityX MD services. You may opt out of promotional email at any time.

We do not sell personal information for money. We do not share mobile opt-in data with third parties for their independent marketing.

How we share information

We may share information with:

• Independent licensed clinicians and professional entities (including OpenLoop-affiliated medical groups) that evaluate or treat you.
• Licensed partner pharmacies that may dispense a prescription. See Terms of Use for current partners.
• Vendors that host the Website, process payments, send email, or provide analytics, under contracts that limit their use of the data.
• A buyer or successor if LongevityX MD is involved in a merger, sale, or similar transaction.
• Authorities when required by law or to protect rights, safety, or the integrity of the Website.

Health information used for treatment, payment, or healthcare operations is governed by the Notice of Privacy Practices, not this Website policy.

Your choices

• You may request access to, correction of, or deletion of Website personal information by emailing support@longevityxmd.com. We may retain information when law requires it.
• You can opt out of promotional email by using the unsubscribe link or contacting us. Operational messages about a request you made may still be sent.
• Residents of certain states (including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia) may have additional rights to know, access, correct, delete, or opt out of certain processing. Submit requests to support@longevityxmd.com. We will not discriminate against you for exercising those rights.

Children

The Website is intended for adults 18 years and older. We do not knowingly collect personal information from children.

Data security and retention

We use administrative, technical, and physical safeguards designed to protect personal information. No internet transmission is completely secure. We keep information as long as needed for the purposes described here, to provide services, and as required by law.

Changes to this policy

We will post updates on this page and revise the date above. If we make material changes, we will provide additional notice on the Website when required.

Contact

Questions about this Website Privacy Policy: support@longevityxmd.com.

For patient health information practices, review OpenLoop’s Notice of Privacy Practices. OpenLoop’s public website privacy policy is available here.